Lucent Wellbeing Collective

Lucent Wellbeing Collective is a professional ecosystem designed for therapists, counsellors, psychologists, psychotherapists, coaches, allied health professionals, and wellbeing practitioners. In addition to providing professional practice spaces to build and grow your practice, we also support practitioners through community, professional networking, development, collaboration, visibility, and growth opportunities.

No, you don’t have to be. Practitioners can request to join the group chat by clicking here without purchasing any packages and without any fee.

As a basic screening, we will ask for your relevant license and/or registration number (think KBPA, MAHPC, etc), and approve your request to join upon verification.

Yes, you become a member of the Collective and will receive all updates regarding the Collective’s initiatives.

We will share any important announcements, events, training opportunities, supervision updates, community initiatives, and other relevant information in the group chat but never spams.

No, it is not mandatory.

Practitioners are welcome to participate in events organised by the Lucent Wellbeing Collective. Event fees apply where applicable, with preferential rates available to practitioners with active room rentals or packages.

No, you don’t have to be. Practitioners may book rooms through our Casual Room Rental and packages option without joining the group chat.

The space is intended for therapists, counsellors, psychologists, psychotherapists, coaches, allied health professionals, and other appropriate and credentialed wellbeing professionals. All registrations are reviewed to ensure appropriate use of the space and alignment with the purpose of the Lucent Wellbeing Collective.

• Select your preferred option, complete payment and onboarding.

• Start booking rooms and accessing your benefits, where applicable.

• Submit the expression of interest form.

• Our team will contact you via WhatsApp.

• We'll help you identify the most suitable option.

• Complete payment and onboarding.

• Start booking rooms and accessing your benefits, where applicable.

Depending on availability and needs, practitioners may select and have access to:

• Individual Therapy Rooms

• Couples Therapy Rooms

• Family Therapy Room

• Child Therapy, Play Therapy & Expressive Therapy Room (equipped with sand tray, soft toys, sensory tools, and figurines)

Yes. Clients may wait in the designated waiting area before their session.

Water is available. Practitioners are responsible for cleaning and returning any used cups, mugs, or utensils to the designated storage area after use.

Yes. You may choose your preferred room based on your needs, subject to availability.

Casual Room Rental is ideal for practitioners who:

• Have occasional clients

• Are exploring private practice

• Require professional space only when needed

Yes.

Bookings may be rescheduled without penalty when at least 24 hours' notice before the booking time is provided.

Rescheduled bookings must be utilised within 14 calendar days of the original booking date and remain subject to room availability.

No one besides the rightful purchaser of the room rental and/or package(s) is permitted to enter and utilise the space regardless of circumstances, including but not limited to clients, colleagues, friends, family members, or any third party.

Should there be any emergency need, please inform Lucent Wellbeing in advance to seek for official review.

Any decision made by Lucent Wellbeing is final and on a case by case basis.

No one besides the rightful purchaser of the room rental and/or package(s) is permitted to enter and utilise the space regardless of circumstances, including but not limited to clients, colleagues, friends, family members, or any third party.

Access information must not be shared with clients, colleagues, friends, family members, or any third party, regardless of circumstances, unless Lucent Wellbeing is informed prior and has given an official approval.

Any decision made by Lucent Wellbeing is final and on a case by case basis.

Unauthorised sharing of access information and non-compliance may result in immediate suspension of booking privileges or package benefits without any refund, lodgement of police report, and legal actions.

No. Unused package hours expire at the end of the validity period and do not roll over.

Once package hours have been fully utilised, practitioners may purchase a new package or opt for Casual Room Rental.

Do note that Casual Room Rental does not come with the benefits available to packages, where applicable.

No, they are not guaranteed.

Referrals and opportunities are considered based on membership plans, suitability, expertise, availability, client needs, and organisational requirements.

No. Opportunities may be offered where appropriate, where purchase of selected package(s) are applicable, but are not guaranteed.

No. Certain activities, opportunities, collaborations, and initiatives may have specific eligibility requirements or limited capacity. When all requirements are met, purchase of applicable package(s) provide preferential access.

The booking will generally be considered utilised and may not be refunded, credited, or rescheduled.

Sessions may be facilitated by experienced Licensed Counsellors, Registered Clinical Psychologists, clinical supervisors, or subject matter experts, depending on the topic and format.

If the space is utilized beyond the confirmed booking periods, you are required to notify Lucent Wellbeing and/or you will be notified by us in good faith; it is subject to additional payment and/or credit deductions on a prorated 30-min slot basis, where applicable.

No-shows are generally considered utilised and may not be refunded or credited.

Yes, you are welcome to rent the room and bring your clients into the space to deliver your services.

Yes, you are welcome to keep a look out on our Careers page for recruitment updates.

Please note that we have a structured and selective recruitment process in place to ensure alignment, suitability, and mutual fit. As part of this process, applicants will be required to complete several assessment and screening stages before any onboarding decisions are made.

Please apply only if you’re able to commit to the processes required.

Currently, it is by invitation only. However, if you’d like to express your interest, feel free to contact us via WhatsApp and we can explore further.

Feel free to contact us via WhatsApp or email and we'll be happy to assist you in finding the most suitable option for your needs.